Willmott Dixon Partnerships customer and community officer Marie Hope was declared one of the country’s best at a national awards.

Marie was named runner up for Tenant/Resident Involvement Officer of the Year (Contractor) at the Tenant Participation Advisory Service (TPAS) National Conference, where the national awards ceremony took place.

Her place on the national short list came after winning the TPAS Central region awards earlier this year, which recognises tenants’ and providers’ efforts to improve people's lives.

Alongside being a regular point of contact with residents, Marie has provided numerous work experience opportunities to residents, mentored apprentices and coordinated a range of community projects for local people.

Marie said, “It was fantastic when I found out that I had been shortlisted for the national award, and a major result to find out I came second – especially when I discovered that I was up against such a high standard of entries. I was absolutely thrilled and the praise I’ve received from my colleagues and local tenants has been very touching. At the end of the day I am just trying to do my best for the local community and couldn’t do any of it without the support of my team members and the tenants who we serve.”

David Jones, director of Housing Services at Trent & Dove, said, “Marie’s work complements that of our own resident involvement team. She has always ensured a Willmott Dixon presence at resident events to reinforce to our customers that we are a close working partnership, sharing the same corporate values in transforming homes, lives and neighbourhoods.”

Partnerships managing director, Mick Williamson said: “Good community communication and support is central to how we do business and Marie’s accolade is fabulous news for the whole company. Marie’s endeavours are a prime example of what can be achieved and a great example of Willmott Dixon’s approach to customer relations.”