That local approach
Our construction specialists are passionate about what they build, yet it's the 'why' that really inspires us. Whether it's a new school, university, healthcare centre, homes, leisure facility, cultural landmark, office or blue light facility....our work contributes to wider growth, well-being and prosperity.
Our network of company offices (LCOs) across England and Wales, each with its own MD, provides national coverage with the benefit of a local team that's part of the community. This give customers the close support and attention they require, and its why over 60% of orders are repeat business.
This national/local balance is how we do business, alongside our ‘local pound’ approach where up to 40 per cent of a project’s budget is spent with companies based within 20 miles, sustaining local jobs and driving growth.
We want customers to know their needs are centre stage, rather than being lost as a small part of national structure.
Building on Better
Our ethos is that we can never stop improving; we always keep learning and getting better.
Our Building on Better strategy is about getting the best results for our customers by ensuring nothing is taken for granted, no matter how good we think it is, how excellent the project - we can always learn!
Our teams examine and challenge everything. Ideas are never dismissed, no matter how small or irrelevant, and there’s a zeal for not accepting the status quo just because it works – because who knows if it will work tomorrow?
This includes our zero compromise health and safety approach that have seen the number of site-based incidents reduce year on year with the All Safe programme. But that’s not good enough, so we launched the All Safe Minds programme to combat stress and mental fatigue, tacking a new area that often gets overlooked in the construction sector.
As chief operating officer John Waterman says,
"We all have a role in improving our company, no matter how small or insignificant we think our idea may be. That suggestion to improve something, our team don’t stay silent just because no one else has said anything; it's the small things that add up and make us a better business, and everyone goes to work here to do amazing things!"