Sustainable Development Review 2019
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Social

Key to our sustainable development strategy is the wellbeing of our people, our customers, our supply chain partners, and the communities in which we work.

Our ambitions

  • To leave a lasting legacy in communities, helping them to thrive and prosper by creating a sustainable built environment
  • To inspire young people, particularly those who are socially excluded, by providing opportunities for them to improve their lives.
  • To nurture a workforce that is safe, healthy, challenged and contented
  • To add social value that is aligned to local needs in the communities we work in
  • Gender parity in our business by 2030

Our target

  • To enhance the life chances of 10,000 young people by 2020

Our 2018 achievements

  • We enhanced the life chances of 1,414 young people, taking us 89% of the way towards our 2020 of 10,000

  • The value of our community investment through the Willmott Dixon Foundation was £1.4m - equivalent to around £644 for every one of our people

  • 81% of our people took part in community activities

  • Our people donated over 34,000 hours delivering these activities

  • Almost 99,000 lives touched by the community activities we delivered

  • Our people raised £157k for good causes

  • We came 4th in the Sunday Times Best 100 Companies to work for list and won the ‘Discovering Potential’ award

  • In 2018 we were one of only six companies to receive the Queen’s Award for Enterprise (Promoting Opportunity)

  • Our 2018 employee engagement score was 80%

  • 90% of our people say they are proud to work for Willmott Dixon, and 87% understand why sustainability is a business priority

  • 98% of our people agreed ‘my organisation encourages charitable activities’ (Best companies 2019)

  • We launched the first Prisoner Apprenticeship Pathway

  • We spent £221k with social enterprises

  • Around 10% of our people are now trained Mental Health First Aiders on construction sites and in offices nationwide

  • We hosted nearly 3,000 school and college careers events, with around 18,000 young people attending

  • We spent £3.4m on learning and development – that’s around £1.5k per employee

  • 21% of our people have more than 10 years’ service

  • Supporting local economies: for projects procured via the SCAPE framework, 77% of spend was within 40 miles

  • Average construction customer satisfaction score of 88%.

  • 73% of our construction business’ customers rated us a 9 or 10 out of 10 for our delivery of social/community criteria

  • 73% of 2018 work was through frameworks and 67% was repeat business

  • Payments to our supply chain partners were paid within an average of 32 days from valuation – the second best payment time in the industry

Our community

We make a difference in the communities in which we work by donating the time, skills and expertise of our people.

Our customers

Our goal is to serve and astonish our customers, to put them first, to listen to them and to support them.

Our supply chain partners

We seek to work with supply chain partners who share our values of trust, integrity and continuous improvement, so that we can deliver the very best for our customers.
Health and safety

Safeguarding the health, safety and welfare of our employees, those who work with us and anyone affected by our works, is always a top priority.

Our people

Our success depends on us continuing to attract, retain, develop and promote the best people.